Oak Valley - South Africa
Top Drop! - FAQ

If your question is not answered here, please contact us at fabio@oak-valley.co.za

  • As a wine club member, do I receive a discount on wines I buy at Oak Valley?
  • All members enjoy a generous 15% saving on all wines shipped as part of wine club orders and a 15% saving on all wines purchased from the tasting room.
  • How often are wine club orders shipped?
  • 12-bottles shipped twice a year, May and November i.e. 24 bottles per year in total.
  • What membership types should I select?
  • There are two membership types:
    1. Winemakers Cellar Pack is a fixed selection of wines chosen by our winemaker.
    2. Custom Cellar Pack is your own selection of wines.
  • May I select my own wines for each shipment?
  • Yes. By selecting the Custom Cellar Pack option you may customise your 12-bottle selection in May and your 12-bottle selection in November.
  • How much does being a wine club member cost?
  • Membership is free. Your credit card will be charged at the time of shipping.Door-to-door delivery is FREE.
  • How long must I remain a member?
  • You may cancel at any time.
  • How do I cancel my membership?
  • You may cancel your membership by contacting us via phone (021 859 4110) or email, wines@oak-valley.co.za.
  • What happens if I move address?
  • Please notify us prior to your move by phone or email. Oak Valley is not responsible for shipping charges incurred due to misdirected wines.
Top Drop! - FAQ

Fabio Turilli (Oak Valley Club Captain)
Tel: 021 859 4110
Email: fabio@oak-valley.co.za

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